Privacy Policy

Vitalise the Mind Education Privacy Policy

Vitalise the Mind Education is committed to responsibly managing your personal information in line with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). These principles guide how we handle, use, disclose, safeguard, and dispose of your personal data.

You can access a detailed explanation of the Australian Privacy Principles by visiting the Office of the Australian Information Commissioner's website at www.oaic.gov.au. This resource will offer a thorough understanding of your privacy rights and the duties of organizations under Australian privacy legislation.

Definition and Collection of Personal Information

Personal Information refers to data that can identify an individual. This includes, but is not limited to, details such as names, addresses, email addresses, and contact numbers.

We acquire Personal Information through various means including interviews, phone calls, texts, emails, and through our website www.vitalisethemindeducation.com.au, as well as from external sources. Please note that we are not responsible for the links or policies of any external parties.

The primary reason we gather your Personal Information is to deliver our services to you, to inform our clients, and for marketing purposes. Additionally, we might use this information for related secondary purposes, provided these are consistent with your reasonable expectations. If you wish to opt out of our marketing communications, you can do so at any time by informing us in writing.

Whenever we collect Personal Information, we aim to clearly explain the purpose of the collection and its intended use, whenever feasible and appropriate.

Definition and Use of Sensitive Information

According to the Privacy Act, sensitive information encompasses data or opinions about personal attributes such as an individual's race or ethnic background, political views, affiliations with political groups, religious or philosophical beliefs, trade union or professional association memberships, criminal history, or health details.

We will only utilize sensitive information in the following scenarios:

• For the main reason it was collected.

• For a closely related secondary purpose.

• With your explicit agreement, or when necessary or permitted by legal regulations.

Third-Party Information Collection

Whenever feasible and practical, we aim to gather your Personal Information directly from you. Nonetheless, there are instances where we might receive your information from external parties. In these situations, we commit to taking appropriate measures to ensure that you are informed about the information that has been supplied to us by a third party.

Sharing of Personal Information

There are several conditions under which your Personal Information might be shared, including:

• With third parties, but only if you have given your permission for such sharing;

• When it is necessary or legally mandated.

Protection of Personal Information

We ensure that your Personal Information is safeguarded in a way that effectively prevents its misuse, loss, and any unauthorized access, alteration, or disclosure.

Once your Personal Information is no longer required for its initial purpose, we will responsibly destroy or permanently anonymize it. Nevertheless, it's important to note that a significant portion of your Personal Information may be retained in client files, which we preserve for a minimum duration of 7 years.

Retrieving Your Personal Information

You have the right to view, update, or correct the Personal Information that we maintain about you, with some limited exceptions. Should you need to access your Personal Information, please make a written request to us.

While Vitalise the Mind Education does not impose a fee for accessing your information, we may apply a nominal administrative charge for furnishing a copy of your Personal Information.

For the protection of your Personal Information, we will need to verify your identity before we can fulfill your request for information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Vitalise the Mind Education

PO Box 1151, Exmouth, WA, 6707

admin@vitalisethemindeducation.com.au

0408 403 208